FAQ

FAQ

MATERIALS: My work is considered "mixed-media painting" - which means the work may contain most or all of the following: Acrylic paint, ink, gouache, crayon, gesso, charcoal, marker, graphite, collage, polymer medium, paper, oil paint, oil sticks, and the occasional dog hair or bug. All of my work is original and one of a kind.

RETURNS: All sales are final. The artwork is not for resale. All computer monitors are calibrated differently, and everyone sees colors differently. If you are not sure if the colors you see in a painting (through your monitor) are exactly what you want, do not hesitate to ask for detailed photos (or even an iPhone video or Facetime.) We do it all the time and would be happy to provide as many photos as possible for you to feel comfortable with your purchase. Please check out the artwork on your phone, ipad, and laptop at full brightness.

SHIPPING: We send out shipments 1-2 times a week, usually on Mondays. Each work is shipped ground, freight, or blanket wrap shipped, unless otherwise requested. The shipping cost includes tracking and insurance. White glove delivery is also available for an additional fee.

STUDIO VISITS: I welcome visitors to my working studio and gallery. At this time, we are only open by appointment. We are also open to the public during the Second Saturday Artwalk in Fernandina Beach. Please contact me for more info or to schedule a visit: casey@caseymatthews.com -or- 904.556.1119.

If you have any more questions, please feel free to reach out: casey@caseymatthews.com